Conditional Guarantee: Refunds will only be made after: 1) Picture proof is sent that the Take Action File System and the Student File System were both created and the student's study area is still disorganized. 2) After pictures are submitted, there will be 1 free video coaching call before new pictures are sent that the student is still having organizing problems. 3) If extra label sets were bought and one of the students is disorganized, and one is not; there will be no refunds as one student is using the system. Only then will a refund be made.